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Billed for call but still in contract.

sooty133
First Timer
Private Message
Message 3 of 3

I have been billed for call boost but my contract does not end until 2.7.23.  

Could you please check.

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi sooty133

 

Your bill is produced on the 25.06 and your contract and discounts end 02.07  so you have been charged in advanced for the calls boost and service, till the next bill 24.07.

 

Hope that helps.

 


 

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ferguson
Community Star
Private Message TalkTalk
Message 2 of 3

You are billed monthly in advance. It is likeIy that any additional charges cover the period after the end date of your current contract and/or existing Boost offer. 

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