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Billed for call but still in contract.

sooty133
First Timer
Private Message
Message 3 of 3

I have been billed for call boost but my contract does not end until 2.7.23.  

Could you please check.

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi sooty133

 

Your bill is produced on the 25.06 and your contract and discounts end 02.07  so you have been charged in advanced for the calls boost and service, till the next bill 24.07.

 

Hope that helps.

 


 

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ferguson
Community Star
Private Message TalkTalk
Message 2 of 3

You are billed monthly in advance. It is likeIy that any additional charges cover the period after the end date of your current contract and/or existing Boost offer. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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