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Can't log in to pay bill

AGvan
Newbie
Private Message TalkTalk
Message 5 of 5

Every time I try to log in to pay my bill today, it says preparing account details, preparing your bill, preparing your dashboard and then it goes back to the login page and I get a message saying Sorry - for technical or security reasons we cannot log you in. Please refresh and try again.

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4 REPLIES 4

ferguson
Community Star
Private Message TalkTalk
Message 1 of 5

@AGvan 

Are you still unable to get access? If so, wait until the support team are back online on Monday. 

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Message 2 of 5

@Robjay 

Cool. Any further issues, please start your own topic rather than posting on someone else's. 

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Robjay
Team Player
Private Message TalkTalk
Message 3 of 5

Update - just tried to login to my bills straight after i posted the reply and it logged in ok so looks like it's been mended.

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Robjay
Team Player
Private Message TalkTalk
Message 4 of 5

I've been getting same yesterday and today. Give it till tomorrow when staff are  back at work, hopefully it will be sorted.

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