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Cancel unlimited calls

AaronS396
First Timer
Private Message

on ‎07-09-2023 04:47 PM

Message 3 of 3

Hi, I am getting charged £16 a month for the unlimited calls boost but I do not use a landline, how can I cancel this?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎08-09-2023 07:13 AM

Message 1 of 3

Hi @AaronS396 

 

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎07-09-2023 05:23 PM

Message 2 of 3

It should be possible via My Account. 

 

If it doesn't appear to work, wait for staff to reach your thread, or contact Talktalk directly, @AaronS396:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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