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Cannot get through

Ann431
Visitor
Private Message TalkTalk
Message 2 of 2

Hi I am trying to change my package. Cannot renew on line, cannot get through by telephone. BOT couldn’t put me through please help

 

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fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

Unfortunately staff here cannot negotiate or renew your contract.

 

The best deals are held by the loyalty team, so best to phone and speak to them.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

 

Or you could try chat.

 

If you wish to chat online, there is a link on this page together with details of opening hours


https://community.talktalk.co.uk/t5/articles/our-live-chat-team/ta-p/2230529

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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