Compensation claim
on 17-03-2025 05:55 PM
Message 3 of 3
Hi,
so I had an issue at the beginning of this year where I had no landline connection for weeks. Eventually TalkTalk sent out an engineer and the issue was resolved on 31st January. After waiting well over 30 days I still haven't heard anything from TalkTalk regarding compensation due to me for the loss of service.
I realise I'm going to have to badger TalkTalk in order to get this compensation. Does anyone know who I need to contact to discuss this issue without using the AI bots?
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Compensation
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2 REPLIES 2
on 18-03-2025 10:01 AM
Message 1 of 3
Hi @Number84
I have asked the Auto compensation team to pick this up.
Once the investigation is complete you will receive an SMS/Email.
Regards
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17-03-2025 09:01 PM - edited 17-03-2025 09:02 PM
Message 2 of 3
Staff will pick up this thread during the week, @Number84.
They are on here during the day, Monday to Friday.
Your topic is in the queue for attention.
Gliwmaeden2, a fellow customer.
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