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Cannot get through

Ann431
First Timer
Private Message TalkTalk
Message 2 of 2

Hi I am trying to change my package. Cannot renew on line, cannot get through by telephone. BOT couldn’t put me through please help

 

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

Unfortunately staff here cannot negotiate or renew your contract.

 

The best deals are held by the loyalty team, so best to phone and speak to them.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

 

Or you could try chat.

 

If you wish to chat online, there is a link on this page together with details of opening hours


https://community.talktalk.co.uk/t5/articles/our-live-chat-team/ta-p/2230529

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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