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Charged for new router to replace faulty one. Was told I wouldn't be

Danbound
First Timer
Private Message TalkTalk

on ‎16-07-2024 08:14 AM

Message 2 of 2

I have been charged £30 plus £9.95 delivery for a new router to replace a faulty one. On one of the very lengthy chats I had with an agent, I was told I wouldn't be charged.

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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎16-07-2024 11:29 AM

Message 1 of 2

Hi Danbound

 

It looks like customer services have sorted this out today. 

 

Apologies for any inconvenience caused  

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