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on 16-07-2024 08:14 AM
I have been charged £30 plus £9.95 delivery for a new router to replace a faulty one. On one of the very lengthy chats I had with an agent, I was told I wouldn't be charged.
on 16-07-2024 11:29 AM
Hi Danbound
It looks like customer services have sorted this out today.
Apologies for any inconvenience caused
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