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Difficulty in returning to maiden name

Monty41
First Timer
Private Message TalkTalk
Message 3 of 3

Why is this so difficult? I have sent through documentation- apparently I have a name on my account that I don’t even recognise.  I have been sent another form to complete and send through and guess what the link doesn’t work.  Speaking to someone is impossible I have spent a ridiculous amount of time on this.

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Customer service have sent you the required forms to change the name on the account. 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

I'll move this to the billing section as it concerns matters in My Account etc, @Monty41.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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