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Engineer visit charge

AdrianGrid
Chat Champion
Private Message TalkTalk

8 hours ago - last edited 7 hours ago

Message 4 of 4

Morning

Received my latest bill and have been wrongly charged £75 for an engineer visit.

 

The engineer identified the problem was at TalkTalks end. The line had been "stopped" and there was no problem from the exchange to my property nor any issues with the wiring or equipment in the property.

 

Can you arrange for this charge to be removed or credited please?

Thanks

Adrian

There are two rules for success:
1. Don't tell everybody everything
2.
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3 REPLIES 3

AdrianGrid
Chat Champion
Private Message TalkTalk

6 hours ago

Message 2 of 4

Hi Arne

 

I can see that in my account now.

 

Thanks

Adrian

There are two rules for success:
1. Don't tell everybody everything
2.
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Arne-TalkTalk
Support Team
Staff
Private Message

6 hours ago

Message 3 of 4

Hi AdrianGrid

 

I can see that a credit has been raised on the account. 

 

Regards

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