Ensuring I don't auto renew

[nickurboff]

I've paid my last bill and contract is due renewal in a few days, do I need to do anything to ensure I'm not enrolled into a new contract?

(all other support channels seem especially busy and chat doesn't seem to load so here I am..)

[Chris-TalkTalk]

Hi nickurboff,

I can see see that fr8ys has answered your question, if you need any further assistance please let us know 

Chris

[fr8ys · Accepted solution]

You need to phone for best deals and speak to the loyalty team, but as you say you will still need to phone the loyalty team to give notice.

[nickurboff]

It's less than 30 days to end of contract.. Guess I still have to wait on the phone then haha!

[fr8ys]

If you don't accept the offer on the email or phone etc you will not be in a new contract.

However you will be subject to 30 notice to cancel and you may well find your prices increase.