cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your Account

Get tailored support with your TalkTalk account and bills.

For late payment, how long before restriction ?

Biomechanic
Conversation Starter
Private Message
Message 4 of 4

Hi

My latest bill is due to be paid on 26th March - but unfortunately I will not be able to pay this then...

I cannot have a payment extension because I had one a few weeks ago and I believe 2 months have to elapse before you can ask for another. Anyway, I have tried and it was disallowed.

I will be able to pay this bill on 9th March - So my question is, if I'm late paying by 13 days, will I be disconnected or will my services be disrupted / restricted in any way ?

Thanks for your time

John

John Alan Seymour
0 Likes
3 REPLIES 3

mandisa1-TT
Support Team
Staff
Private Message
Message 1 of 4

Thank you for the support @Gliwmaeden2 

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 4

@Biomechanic, it's worth reading these pages:

 

https://help-centre.talktalk.co.uk/Billing_and_Payments/Struggling_to_pay/Struggling_to_pay

 

And particularly this bit:

 

1000034304.jpg

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
0 Likes

Philile-TT
Support Team
Staff
Private Message
Message 3 of 4

HI @Biomechanic please contact the collections team using the details below for assistance.

 

Contact number:03451720088

Voice - Monday - Friday 9am - 7pm ; Saturday - 9am - 6pm ; Sunday - Closed

 

http://community.talktalk.co.uk/onlinechat
Chat - Monday - Friday 8am - 9pm ; Saturday 8am - 7pm ; Sunday - Closed

Phili
0 Likes