Free Gifts

[TerryM15T]

Hi.

I was offered a free gift of a Dashcam if I would sign up for a new 24 month contract, which I did but I am still waiting for the Dashcam to be delivered, I suppose it will take longer than my new router to be delivered.

Awaiting for the support team to reply 

[ferguson]

@Andy1233 

As previously mentioned, please start your own topic if you would like the support team to look into this for you.

[Andy1233]

I also was sent a email in November 2024 for a free watch saying don’t need start a new contract, and obligation said a selected amount has received this offer, clicked got confirmation said up to 45 days. Now TalkTalk say they have no info on this offer on my account. Spent an hour with live talk message with no joy at the end.

[Gliwmaeden2]

Some of these promotions take 60 or even 90 days, @bobbyg.

You'll need to start your own thread by returning to the message board and clicking on start a topic. 

[bobbyg]

hi

i was sent an email on 27th sept 2024 saying i was to recieve a free gift card of £40.00.i month later i am still waiting ,no emails or updates

[Arne-TalkTalk]

Hi TerryM15T

I have escalated this to the team responsible for the gifting promotion. 

Regards

[Gliwmaeden2]

It is in the queue for attention, @TerryM15T.

It's best just to wait. It's not been overlooked. 

[TerryM15T]

Hi 

Will someone at support look at my post please and advise me.

 Thanks 

[ferguson]

OK, thanks for clarifying. The support team here will pick this up as soon as they can when they are back online from Monday. 

[TerryM15T]

Hi.

I was having a great problem with the internet dropping in and out for about 1 month, it was driving me crazy so I telephoned and cancelled my contract which still had 5 months to run, every tech I had a chat with on TalkTalk could not rectify the fault.

When speaking to the leaving team they done a deal with me to signup for a new contract with the dashcam as a free gift and they would finally send me a new router.

So far NO dashcam.

[ferguson]

How did you get this offer, directly from TalkTalk or via a third-party?