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on 03-08-2024 02:20 PM
Hi.
I was offered a free gift of a Dashcam if I would sign up for a new 24 month contract, which I did but I am still waiting for the Dashcam to be delivered, I suppose it will take longer than my new router to be delivered.
Awaiting for the support team to reply
on 05-08-2024 03:30 PM
Hi TerryM15T
I have escalated this to the team responsible for the gifting promotion.
Regards
on 05-08-2024 12:03 PM
It is in the queue for attention, @TerryM15T.
It's best just to wait. It's not been overlooked.
on 05-08-2024 12:00 PM
Hi
Will someone at support look at my post please and advise me.
Thanks
on 03-08-2024 03:11 PM
OK, thanks for clarifying. The support team here will pick this up as soon as they can when they are back online from Monday.
on 03-08-2024 02:55 PM
Hi.
I was having a great problem with the internet dropping in and out for about 1 month, it was driving me crazy so I telephoned and cancelled my contract which still had 5 months to run, every tech I had a chat with on TalkTalk could not rectify the fault.
When speaking to the leaving team they done a deal with me to signup for a new contract with the dashcam as a free gift and they would finally send me a new router.
So far NO dashcam.
on 03-08-2024 02:23 PM
How did you get this offer, directly from TalkTalk or via a third-party?