Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your Account

Get tailored support with your TalkTalk account and bills.

How do you cancel 'My addons'

ValCass
First Timer
Private Message TalkTalk

on ‎09-03-2024 08:19 PM

Message 4 of 4

I have been calling for the last two days to cancel the addon 'Unlimited UK Calls boost' and have tried to do it myself online but I can't find an option to do so.

 

Any help greatly appreciated.

Labels:
0 Likes
3 REPLIES 3

Arne-TalkTalk
Support Team
Staff
Private Message
In response to ValCass

on ‎11-03-2024 11:44 AM

Message 1 of 4

Hi @ValCass

 

I have requested the boost to be removed ASAP. 

 

All calls will now be chargeable. 

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

ferguson
Community Star
Private Message TalkTalk
In response to ValCass

on ‎09-03-2024 08:52 PM

Message 2 of 4

Sorry to see that you haven't been able to get through. There isn't an email address and sadly My Account doesn't always work as it should.

 

The support team here can help with this, they will be back online from Monday. 

 

I have also moved this to the Billing section for you where it will more appropriately be dealt with. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
0 Likes

ValCass
First Timer
Private Message TalkTalk

on ‎09-03-2024 08:24 PM

Message 3 of 4

Or is there an email address I can send the request to cancel it to

0 Likes
© TalkTalk 2026