How to activate my loyalty discount

[Susan5050]

Hi

I keep forgetting how to post so apologies if this is wrong or if my question is already live but I can't seem to find it now. 

I was told to activate my loyalty discount every 3 months and it's due to be done now. I forgot to ask who to contact to do it. I have a transcript of the conversation stating I would get it if that's required. 

Thanks 

[ferguson]

Cool, glad it's sorted.  🙂

[Susan5050]

Hi

Yes thank you as you pointed me towards that I've now found the number on here as well. All sorted.

Thanks for your assistance and I can close this now. 

[ferguson]

OK, the same advice applies. I'll move this to the Billing section for you. 

[Susan5050]

Hi

No sorry I've obviously posted wrongly!

It's for my contract.

Thanks 

[ferguson]

Is this in relation to your TV service? The usual avenue for this would be directly via the loyalty team themselves, use the normal contact details.