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sussexdaz1 · ‎25-01-2025

I need to phone TalkTalk to renew my '3 month loyalty discount' it is due to end today (25/01/2025)

i am unable to get through to a human, the 'BOT' chat has got as far as 'I'll connect you to an expert who'll help with your enquiry, Thank you i'll get you an expert'

This is as far as i can get, no 'expert' after an hour !

It states the 'Experts' opening hours today are Saturday 9am - 7pm.

Please help !

Arne-TalkTalk · ‎29-01-2025

Hi sussexdaz1

I can see that this has now been renewed.

Regards

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Gliwmaeden2 · ‎25-01-2025

There are no staff on here before Monday, @sussexdaz1.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

sussexdaz1 · ‎25-01-2025

I have tried that number, things have changed in how you can contact TalkTalk, you can no longer talk to a human, it's all done on WhatsApp now which i do not have or want. Thanks.

Gliwmaeden2 · ‎25-01-2025

Phone 03451 720088. They close at 6pm today, @sussexdaz1.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.