I paid my bill through direct debit and now i have been told that payment didnt go through,

[Customer1648]

So I have just received an email saying that my payment that I had already made, And checked it was clear on my account is now telling me that I still need to pay my bill! This is absolutely unacceptable.

[Arne-TalkTalk]

Can you check your direct debit details are correct in My Account. 

[Gliwmaeden2]

Staff will respond after the Bank Holiday, @Customer1648.

If you try Chat, they should be able to help before then. Phone support won't be available for this on Sunday. 

Check opening hours:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529