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I want this new deal

Pash02
Enlightened One
Private Message TalkTalk

on ‎17-02-2026 09:52 PM

Message 5 of 5

Hi ya is this for new customers or existing customers also mid way through their contract?

Thanks 

Screenshot_2026-02-17-21-31-16-93_40deb401b9ffe8e1df2f1cc5ba480b12.jpg

 

 

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4 REPLIES 4

Thabile-TT
Support Team
Staff
Private Message
In response to Pash02

on ‎20-02-2026 07:49 AM

Message 1 of 5

You are welcome, sorry that it is for new customers only however they make deals for existing customers as well maybe you can check for those just to be updated when you decide to renew.

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Pash02
Enlightened One
Private Message TalkTalk

‎20-02-2026 07:42 AM - edited ‎20-02-2026 07:43 AM

Message 2 of 5

Hi both 

Apparently the deal is new customers only and it goes up to £28 in April and that's what I pay now.

I decided to read the T&C's property 😺

 

Thanks 😻

Thabile-TT
Support Team
Staff
Private Message

on ‎20-02-2026 07:06 AM

Message 3 of 5

Hi there @Gliwmaeden2 thank you for providing with the contact details for our better value team this will help.

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎17-02-2026 10:09 PM

Message 4 of 5

Phone 03451 720088 between 9am and 7pm on a weekday (6pm on Saturday) and ask to speak to the Retentions team (also known as Better Value team .... Loyalty team)

or use Chat. 

 

If you are not within the last few months of the end of your contract they may slap on a mid contract  change / admin fee, so be very careful to listen and check the contract details, @Pash02.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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