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Internet not back on

MartinBest
First Timer
Private Message TalkTalk
Message 5 of 5

Paid my bill 6 hours ago and Internet is still not back on

0 Likes
4 REPLIES 4

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 5
0 Likes

Message 2 of 5

@MartinBest, see if a 30 minute switch off of the router sorts it:

 

https://community.talktalk.co.uk/t5/Articles/Restriction-to-your-services/ta-p/2347709

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

Message 3 of 5

Thank you, just wasn't sure as it said within an hour

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 4 of 5

It can take up to 24 hours, @MartinBest.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.