Missing Amazon Vouchers

[Andrewshepherd800]

A number of months ago, I was set to switch Internet provider and leave TalkTalk but I was offered  £50 in Amazon vouchers to keep TalkTalk as my provider. I took up this offer but am yet to receive any vouchers. Please advise how to escalate so that I receive these vouchers.

[Arne-TalkTalk]

Hi @Andrewshepherd800

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

Regards

[Gliwmaeden2]

@Andrewshepherd800, make sure that you have completed your community forum profile details for TT staff to identify your account. 

Go via your avatar/name; settings; add your Talktalk landline number in Personal Information. SAVE CHANGES. 

Your thread is in the queue for attention and will be picked up by staff during the week. 

You may receive a notification email when anyone responds to your thread. These are from a No Reply address, so always post back in the thread to respond.