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Missing Payment

lmneaves
First Timer
Private Message TalkTalk
Private Message TalkTalk

Message 2 of 2

I am concerned about a payment I made by bank transfer on the 25.11.24. for £40. the sort code an d number I have used many times before.** removed**  reference 5260279. This amount doesn't seem to be showing on my latest statement but at the top of my online account it says my account is in credit etc. I have made 2 calls to sort this out without success.  I have been asked for photo shop copy of my bank account but is have no idea how to do this and don't have anyone here to help with it.  I have phone my ban and the payment show on my online bank statement how Can I get this sorted out. Have you received my previous payment using this method. Linda Neaves ** removed **

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1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

 Hi lmneaves

 

I have removed your details from the open community. 

 

I will ask the billing team to investigate a missing payment.

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