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on 22-01-2024 08:31 PM
Was totally without service from 26 November to 14 December last year and was promised compensation for the loss of service as well as a £35 good will payment.
To date - nothing received.
Any idea when this will be credited.
on 23-01-2024 07:50 AM
No problem.
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on 23-01-2024 07:47 AM
Hi Arne
I hadn’t noticed the credit so thanks for that.
I’ll wait to see what the Auto compensation team c9me up with.
Regards
Chris
on 23-01-2024 07:33 AM
Hi chrishtie
I have asked the Auto compensation team to investigate,
Once the investigation is complete you will receive an SMS/Email.
A credit was applied to your account on the 20 December.
