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on 29-04-2024 08:07 AM
Hello, I would like to know why my payment dates keep changing I set it up for the last day of the month which is when I get paid yet today you have tried taking the money when I don't have it because I don't get paid until tomorrow! Now I'm going to incur bank charges AGAIN I am not impressed as this is happening all the time each month it gets changed. I should not have to pay charges when it's being taken out before the date I set up
on 29-04-2024 11:02 AM
Hi KayleeB
Your direct debit date is on or after the 27th of each month.
The direct debit date is shown on your bill each month.