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Phone usage charge

Gaswoman
First Timer
Private Message TalkTalk
Message 2 of 2

On May 30th I was charged £3.84 twice for calling the same no ( 02073044000) at exactly the same time and for exactly the same length of time ( 15+ mins )

I believe I have been double charged as I cannot make the same call twice at the same time !!

In fact I did not do this . I made 1 call .

I believe I am owed a refund of £3.84 ?

Thank you.

Armorel Hanham

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1 REPLY 1

siphosethu-TT
Support Team
Staff
Private Message
Message 1 of 2

Hi there @Gaswoman, please dial 17070 on your landline and then afterwards give me the number it gives you. Thanks

 

Here's a link providing you with all the details on how you'll get charged: UK call costs - TalkTalk Help & Support

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