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dave_adamz · ‎25-09-2023

I’ve finally had an email about returning router but I’ve already moved and it’s getting sent to old address.

Is it possible to get bag resent to my new address?

Arne-TalkTalk · ‎24-10-2023

Hi

I have requested a returns bag is sent to your new address ASAP.

Regards

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Gliwmaeden2 · ‎23-10-2023

I'll re-escalate this thread for you, @dave_adamz.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

dave_adamz · ‎23-10-2023

I totally forgot to do this until now. I’ve added my new address to private notes.

Arne-TalkTalk · ‎26-09-2023

Hi dave_adamz

Can you add your new address to the private notes section and I will request a beg.

Thank you

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Gliwmaeden2 · ‎25-09-2023

Have you put your new address in Private Notes, @dave_adamz?

It's at the end of Personal Information. Access this by going via your avatar/name; settings. SAVE CHANGES.

Staff will reply during the day, Monday to Friday.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

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Returning router