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'Suspect' e-mail

Bellafinn
First Timer
Private Message TalkTalk
Message 3 of 3

I have received an e-mail saying that, for the next two months, you are unable to take 'recurring card payments'.

 

You then suggest that I set up an alternative way of paying my account.

 

Is this genuine?

 

If so can I simply check my account at the end on the month, and pay online?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

I can confirm that its is genuine @Bellafinn

 

Sorry for any inconvenience caused by this.

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

It's genuine, @Bellafinn.

 

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For further options for payment methods, plug "ways to pay" or similar in the forum search engine. 

Gliwmaeden2, a fellow customer.
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