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'Suspect' e-mail

Bellafinn
First Timer
Private Message TalkTalk

on ‎11-07-2024 11:32 AM

Message 3 of 3

I have received an e-mail saying that, for the next two months, you are unable to take 'recurring card payments'.

 

You then suggest that I set up an alternative way of paying my account.

 

Is this genuine?

 

If so can I simply check my account at the end on the month, and pay online?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎11-07-2024 02:11 PM

Message 1 of 3

I can confirm that its is genuine @Bellafinn

 

Sorry for any inconvenience caused by this.

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎11-07-2024 11:55 AM

Message 2 of 3

It's genuine, @Bellafinn.

 

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For further options for payment methods, plug "ways to pay" or similar in the forum search engine. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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