Get tailored support with your TalkTalk account and bills.
on 25-08-2024 02:51 PM
PLEASE SEND A BARCODE TO MY E-MAIL ADDRESS ASAP.
SHELL SENT MY BILL WITH A BARCODE ON VIA E-MAIL,
I PRINTED THE BILL OFF, THEN WENT TO THE POSTOFFICE TO PAY MY BILL.
I CANNOT PAY MY BILL UNITL I RECEIVE A BARCODE.
PLEASE SEND ME A BARCODE VIA E-MAIL ASAP
THANK YOU
on 27-08-2024 11:18 AM
If you can log into My Account, you will be able to make a one off payment online.
25-08-2024 05:00 PM - edited 25-08-2024 05:02 PM
I replied on Friday to your other thread, @frank77.
If the online bill has no barcode, so nothing to show when you print it off, this must refer to a barcode on a bill printed out by Talktalk - they charge for printed bills.
Your other thread:
https://community.talktalk.co.uk/t5/Email/barcode/td-p/3058869
Please try to follow up on the same thread!
You were too late posting on Friday to be able to get a reply from staff over the weekend.
on 25-08-2024 03:20 PM
I have moved this to the Billing section for you. I am not aware that TalkTalk offer this kind of payment method unless you receive a paper bill, but the support team here will advise further when they pick this up. Bear in mind that they may not respond until after the Bank Holiday.