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URGGENT THERE IS NO BARCODE ON MY BILL I NEED TO PAY MY BILL AT THE POSTOFFICE PLEASE HELP,

frank77
First Timer
Private Message TalkTalk

on ‎25-08-2024 02:51 PM

Message 4 of 4

PLEASE SEND A BARCODE TO MY E-MAIL ADDRESS ASAP. 

SHELL SENT MY BILL WITH A BARCODE ON VIA E-MAIL,

I PRINTED THE BILL OFF, THEN WENT TO THE POSTOFFICE TO PAY MY BILL.

I CANNOT PAY MY BILL UNITL I RECEIVE A BARCODE.

PLEASE SEND ME A BARCODE VIA E-MAIL ASAP

THANK YOU

 

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3 REPLIES 3

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎27-08-2024 11:18 AM

Message 1 of 4

If you can log into My Account, you will be able to make a one off payment online. 

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Gliwmaeden2
Community Star
Private Message TalkTalk

‎25-08-2024 05:00 PM - edited ‎25-08-2024 05:02 PM

Message 2 of 4

I replied on Friday to your other thread, @frank77.

 

If the online bill has no barcode, so nothing to show when you print it off, this must refer to a barcode on a bill printed out by Talktalk  - they charge for printed bills. 

 

Your other thread:

 

https://community.talktalk.co.uk/t5/Email/barcode/td-p/3058869

 

Please try to follow up on the same thread! 

 

You were too late posting on Friday to be able to get a reply from staff over the weekend. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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ferguson
Community Star
Private Message TalkTalk

on ‎25-08-2024 03:20 PM

Message 3 of 4

@frank77 

I have moved this to the Billing section for you. I am not aware that TalkTalk offer this kind of payment method unless you receive a paper bill, but the support team here will advise further when they pick this up. Bear in mind that they may not respond until after the Bank Holiday.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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