Unable to log in to "My Account"

[jbuchanangb]

Today I tried to log in to "My Account" and received the message:

Sorry - for technical or security reasons we cannot log you in. Please refresh and try again.

I tried the passwordless method, same outcome.

Succeeded in logging onto the Community which authenticated my account in the usual way.

Will try again later.

[Arne-TalkTalk]

Thanks for the update.

[jbuchanangb]

Problem seems to be solved now. Accessed "My Account" and downloaded latest bill.

[Demonlapis]

i have been getting the exact same message i think the sever may be running into issue seeing as i am not the only one having this problem i saw the security issue part and got concerned lol 

Also Addon to this i also tried logging in Passwordless and that gave the same error after entering the one time code emailed to me by TalkTalk

[Arne-TalkTalk]

Yes its being worked on

[Brodie1]

Hi I appear to have the same issue I cannot login to my account is there an issue?

[Arne-TalkTalk]

Hi @jbuchanangb

I have just replicated it, I think there is an outage at the moment. Thanks for reporting it.

Sorry for any inconvenience