Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your Account

Get tailored support with your TalkTalk account and bills.

VOUCHER FOR A NEW CONTRACT NOT RECEIVED

parivesh11
First Timer
Private Message

on ‎27-02-2023 11:29 AM

Message 3 of 3

Hi,

 

They promised to give 130 Pounds Voucher based on contract renewal, it has been 6 months and multiple followups, no Voucher received. Its very painful to call them and explain again and again. They gave me a reference number also based on this promise, but today customer care agent is totally denying that. Please help.

 

Regards,

Parivesh

0 Likes
2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎01-03-2023 02:49 PM

Message 1 of 3

Hi @parivesh11 

 

Thanks for your post

I can look into this but first, can you please update your community profile to include:

 

Name

Telephone number or account number.


Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎28-02-2023 11:08 PM

Message 2 of 3

I'll move this to the billing section for you, @parivesh11.

 

Please complete your community forum profile details for TT staff to identify your account. 

 

You need to go via your avatar/name; settings; Personal Information  SAVE CHANGES. 

 

Staff reply during the day, Monday to Friday. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
0 Likes
Related Content
© TalkTalk 2026