Check out other ways to pay, listed here, @RoyKR:
https://community.talktalk.co.uk/waystopay
It's better to try to get this done somehow, rather than getting a late payment charge, if it takes a while to sort out the problem in My Account.
You are in the queue for attention from staff.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
