When you check details with old bills, you will probably find that in the recent one discounts / the contract has expired. Out of contract will be full price for everything.
Contact the Loyalty team to negotiate a better deal, if that is the case, @rgregory3491.
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529
Renewals / cancellation cannot be done via the forum.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here
How to contact TalkTalk Broadband - TalkTalk Help & Support
