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Broadband help

For queries about your TalkTalk broadband service.

ADSL ?

Weevie
Insightful One
Private Message TalkTalk
Message 10 of 10

Is it possible for a new customer to sign up for ADSL broadband any more ?

All that I can see details of is fibre

ADSL used to include free anytime calls - does it still ?

0 Likes
9 REPLIES 9

ferguson
Community Star
Private Message TalkTalk
Message 1 of 10

@Weevie 

Do be aware that if your dad is in a stop-sell area as designated by BT Wholesale there may be limits on the services available to him. Where I live it is no longer possible to order a new FTTC service, let alone ADSL. Put his address details into the checker and see what comes up:

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

 

zebidee88
Philosopher
Private Message TalkTalk
Message 2 of 10

If it is a deal breaker, in my area Shell Energy will do phone cable 67mb with anytime calls for £31 a month, so maybe worth checking. That was accurate two days ago as I did some shopping around before renewing my contract with TT, which will be changing to fibre, voip and included calls

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Message 3 of 10

Yes, the old tariffs used to include the calls, c 10 to 15 years ago.

 

Since calling it Simply Broadband, then Fast Broadband, the calls have been with the boost if you need them as a package. More recently not a free boost at all, @Weevie.

Gliwmaeden2, a fellow customer.

KeithFrench
Community Star
Private Message TalkTalk
Message 4 of 10

Alas it has been a purchasable boost for ages now.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

Weevie
Insightful One
Private Message TalkTalk
Message 5 of 10

@Gliwmaeden2 

So TT ADSL packages no longer include anytime calls ?

They used to (12+ years ago) when I was unable to get fibre - I used to use TT ADSL and it included calls

I think that I used to pay around £22 per month for it

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Message 6 of 10

@Weevie,

 

Fast Broadband is still available, as advertised here:

 

https://www.moneysupermarket.com/broadband/providers/talktalk/

 

 

You might get a better deal for him through Talktalk's own webpages:

 

https://new.talktalk.co.uk/broadband/compare-deals

 

The Fast Broadband prices are listed in the small print area.

 

Screenshot_20231012-162729_Chrome.jpg

The Anytime calls are not fully discounted these days. The best offer I've seen in the past year was £5.00.. 

 

 

Gliwmaeden2, a fellow customer.
0 Likes

KeithFrench
Community Star
Private Message TalkTalk
Message 7 of 10

Yes, @Weevie I have seen you posting on here for quite some time. I don't suppose your father's road has had full fibre cabling installed as yet?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Message 8 of 10

@KeithFrenchIts not  for me - I've been a TT customer for 20 years

Its for my Dad, who's currently being ripped off by BT

He lives some 1/2 mile from the BT box and FTTC would be slow - so he's considering transferring to TT

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KeithFrench
Community Star
Private Message TalkTalk
Message 9 of 10

No I don't think ADSL is available to new customers anymore. You can purchase the unlimited UK calls boost if you wish.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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