Old Router
on 09-10-2023 06:41 PM
Message 12 of 12
My router drops out often and speeds are poor when I move only feet away - I've had it for a long time.
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11 REPLIES 11
on 16-10-2023 06:31 AM
Message 1 of 12
Hi WilliamCodona
That's great news 🙂
Thanks for letting us know.
I have sent you a Private Message with a link to a short survey for the Community.
Debbie
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on 13-10-2023 05:34 PM
Message 2 of 12
Hi Debbie, yes I received the router. The speeds have almost tripled and no drop outs so far!
thank you very much for your help 🙂
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on 13-10-2023 01:58 PM
Message 3 of 12
Hi WilliamCodona
Has the router arrived since your last post?
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on 12-10-2023 01:55 PM
Message 4 of 12
Hi WilliamCodona
Thanks for your reply.
You hopefully receive this today or tomorrow.
Debbie
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on 12-10-2023 01:41 PM
Message 5 of 12
Hi Debbie, no, not yet.
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on 12-10-2023 10:04 AM
Message 6 of 12
HI WilliamCodona
Have you received the replacement router?
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on 10-10-2023 12:23 PM
Message 7 of 12
Hi WilliamCodona
No problem 🙂
Thanks
Debbie
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on 10-10-2023 12:20 PM
Message 8 of 12
Thanks Debbie 🙂
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on 10-10-2023 07:06 AM
Message 9 of 12
HI WilliamCodona
I'm sorry to hear this.
I've ordered you a replacement router, please allow allow 24-48hrs for this to arrive.
Please let us know how you get on.
Thanks
Debbie
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on 09-10-2023 09:11 PM
Message 10 of 12
Thanks 🙂
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on 09-10-2023 08:50 PM
Message 11 of 12
Add your Talktalk landline number to your community forum profile details for TT staff to identify your account, @WilliamCodona.
Go via your avatar/name. Personal Information. SAVE CHANGES.
Gliwmaeden2, a fellow customer.
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