For queries about your TalkTalk broadband service.
on 15-10-2023 09:47 AM
My TT Router has broken, the on/off switch is not latching on so you cannot turn on the router and keep it going. Could an OCE please arrange for a replacement router to be sent out. I have borrowed a neighbours for a few days. Thanks
on 16-10-2023 07:22 AM
Hi cgclassics
I'm sorry to hear this.
I've ordered a replacement router and a returns bag for your current one.
Please allow 24-48hrs for this to arrive. Let us know how you get on.
Thanks
Debbie
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on 15-10-2023 12:32 PM
Hi @cgclassics another good reason for never switching off the router. Your post has been escalated and you should hear Monday.
