Hi,
Which router are you using?
I ask as I saw a similar issue with someone who is using an Eero.
I posted the following for them to check but have not had a response. If you have an Eero, could you try and advise please? If its not an Eero can you confirm the model so support staff can look into further. Tjank you.
do you have advanced security set to on under Network Controls?
If so does turning this off make any difference? If so you could turn it back on and maybe add the sites you wish to the Allow Sites list.
I don't know if this will help but may be something to try.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
