Bad Internet!

[jace777]

Patchy and completely internet off last few hours,even after router restarted.please help urgently,this is the worst for weeks,in LONDON SE1 Area!

[Michelle-TalkTalk]

Morning,

Please let us know how you get on 🙂

Thanks

[jace777]

Thank you once again Chris!

[Chris-TalkTalk]

OK I've ordered it, it should be with you within a couple of working days

Chris

[jace777]

Please send Chris,great yes thank you so much Jace!

[Chris-TalkTalk]

I can send one free of charge, would you like me to arrange this?

Chris

[jace777]

Thanks again Karl can you supply a Wifi Booster for me from Talk Talk.How do i obtain one,and does it cost,kind regards Jace!

[Karl-TalkTalk]

Hi

These are from other devices around you, most look to be from other people nearby. other providers etc.

You may be able to try WiFi boosters in your property to improve the signal strength of your own wifi, but with the amount of congestion I am seeing, the wifi interference is beyond our control.

Karl.

[jace777]

Thanks again Karl do you mean my devices,or other homes nearby.Yes flats here in Central London etc perhaps Jace!

[Karl-TalkTalk]

Hi

Wired speeds are fine, but there are a lot of wifi devices around you and a lot of wifi congestion.

You can try some different wifi channels, but most channels do look congested.

you can see the 2.5Ghz wifi signals from the graph below : 

Karl.

[jace777]

Hello Karl,thank you yes,its better now was 35 MB to Router,but to my devices a very low 13 MB! 

[Karl-TalkTalk]

Hi

I can see the router online now, and all tests are showing clear with no issues. How are things now ?

Are you losing connection to wired devices or just over wifi etc ?

Thanks  

Karl.