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Broadband help

For queries about your TalkTalk broadband service.

Band 2 (5ghz) disabled - unable to enable

LindsMad
First Timer
Private Message
Message 2 of 2

We've had a lot of issues with our broadband connection recently, and our router is showing that the Band 2 (5ghz) is currently down.

 

I've been on technical chat and got no where with this, can anyone please advise?

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1 REPLY 1

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi LindsMad

 

I'm really sorry to hear this.

 

Have you tried factory resetting the router using the pin hole reset for ten seconds?

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