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Bogus telephone calls

Shelly66
First Timer
Private Message TalkTalk
Message 2 of 2

I have been getting telephone calls from various different mobile numbers claiming to be from talktalk. I have asked them to identify themselves but they just say hold on we can do that! They wanted me to download an app on my mobile to check internet speed, I wasn't convinced it was an actual talktalk representative so I hung up. Since then different mobile numbers have kept ringing and when I pick up , they hang up! Has anyone else had this happen?

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1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Shelly66

 

We wouldn't call you and ask you to download anything,  I would suggest activating callsafe on your line, you can do this via My Account it has been proven to deter scam callers. 

 

Sorry for any inconvenience caused.