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Broadband help

For queries about your TalkTalk broadband service.

Broadband Down & Can’t Log Into Account

Pentandra71
Newbie
Private Message TalkTalk

Tuesday

Message 3 of 3

 Hi, looking for advice or trying to find out if a national issue. Broadband went down about 2 hours ago and can’t log into my account to report it as there’s an issue trying to do that. Can someone confirm that this isn’t just a me problem and that there is an outage. Thank you!

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2 REPLIES 2

siphosethu-TT
Support Team
Staff
Private Message

Friday

Message 1 of 3

Hi there @Pentandra71, please try logging into my account to check if you able to gain access as the issue should be fixed. Please let me know how it goes. 

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siphosethu-TT
Support Team
Staff
Private Message

Tuesday

Message 2 of 3

Hi there @Pentandra71, please note that we are currently affected by an outage affecting numbers of customers. Rest assured that we are aware of the issue and currently have a team working hard to resolve this as soon as possible, updates will be provided as soon as we have feedback. 

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