Broadband ISP details for ex Shell customers 3rd party router

[Madmaisie]

Hi I am an ex Shell broadband customer who was transferred to talktalk. I want to setup a 3rd party router and WiFi hub. I have tried the standard details for talk talk, without success. I presume I still need to use my old shell details ( which I don't know). Can anyone help?

[Madmaisie]

Hi @KeithFrench Keith French and @nambuso-TT  many thanks for advice will try to call the shell team and report back , 👍

[KeithFrench]

You are very welcome @nambuso-TT 

[nambuso-TT]

@KeithFrench  thanks for advising. @Madmaisie please confirm if you require assistance with your wifi hub.

[KeithFrench]

Sorry, I have no idea what settings Shell used. However, I can help with all aspects of the WiFi Hub. Have you tried calling the Shell Migration Team on the standard service centre number of 0345 172 0088?