Broadband down

[Ryan96]

My broadband is down, says i do not have permission to join the network. Help please. I have medical equipment connected to it. 

[Gliwmaeden2]

@Ryan96, when you have completed your information, you need to scroll down the page a bit to find a blue SAVE CHANGES button. Click on that, as otherwise the information is lost.

[Karl-TalkTalk]

Hi

If you can add the home phone number or account number to your 'Community Profile' , we can take a look and see if there are any issues.

Karl.

[Ryan96]

I have. Im trying to phone but the automated line aint helpful. I have learning disabliitys too so this is stressful

[Karl-TalkTalk]

Hi
 

Can you please update your Community Profile to include your

• Name
• TalkTalk Telephone number or Account number
   

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
 

Do not post any personal information, account numbers or phone numbers publicly.

Thanks

Karl