cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Broadband dropping out

MarkrvTaylor
First Timer
Private Message TalkTalk
Message 2 of 2

hello,

my broadband drops of at various times in the day. The worst time being about 9.30am when I can be in a zoom meeting and have to restart or wait. Is there a reason why it drops out at about 9.30am? I haven’t monitored other times but it does happen during the day and in the evening!

I look forward to your reply?

Mark Taylor

Waiting for an answer
0 Likes
1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Morning,

 

I'm sorry to hear this. I've run a test on the line now which hasn't detected a fault and the connection looks stable. Can I just confirm, are you connected wireless when your connection drops?

 

Michelle

 

0 Likes