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Broadband help

For queries about your TalkTalk broadband service.

Broadband keeps dropping out

AndyL4
Conversation Starter
Private Message TalkTalk

on ‎18-07-2024 09:34 AM

Message 3 of 3

Over the last couple of days my broadband keeps dropping out. Display says Wi-Fi  connected but no internet. Is there a problem with my router which I have had for 5 years approximately. Please advise as this is so frustrating. Thank you.

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎23-07-2024 08:51 AM

Message 1 of 3

Morning @AndyL4 

 

Do you still need assistance with this?

 

Thanks

 

Michelle

 

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Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎18-07-2024 09:36 AM

Message 2 of 3

Hi Andy,

 

I'm sorry to hear this. Can I just confirm, is this happening on all devices or certain devices in particular? Does it automatically re-connect again on it's own?

 

Thanks

 

Michelle

 

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