Hi,
been having issues with our broadband (fibre 65mb) connection useless at times.
gets resonable download speeds but upload speeds have dropped from around 16mbps to max out at 0.7mbps. this drop has occurred as i was nearing end of contract period with link suggesting upgrade to a faster connection ( the 65mb was fine for over 18 months) so not required.
we have to work from home and now the extreme ly slow upload is now stopping us from being able to work as file and document uploads take forever.
i have sat for two hours on a sunday trying to resolve this with chat help but they could not do anything or understand the problem. and they closed the fault report without resolving the issue.
this may be a bit of rant but i pay for a connection and it is not working correctly.
even your own check says poor connection.
Can someone look into this for me before i leave????
TT i want you to take this seriously as to me it looks like you have capped the upload speed, but all you are going to do is loose a long term customer.
