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Broadband help

For queries about your TalkTalk broadband service.

Broadband

Allan2260
First Timer
Private Message TalkTalk

on ‎26-03-2024 03:02 PM

Message 2 of 2

My broadband connection has been on and off for weeks and nothing seems to be being done about it. My current speeds are 1.13 MB/s Download and 0.14 MB/s upload, totally unacceptable but talktalk say that they cannot see any problems with the connection so I'm looking for some alternative ideas to get them to check and fix the issues.

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Chris-TalkTalk
Support Team
Staff
Private Message

on ‎26-03-2024 03:07 PM

Message 1 of 2

Hi Allan,

 

I'm sorry to hear that you're experiencing problems with your service. Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Chris

Chris, Community Team 

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