For queries about your TalkTalk broadband service.
on 17-02-2023 05:34 PM
Adding to other recent posts here I think a firmware update is causing me issues - What's App in particular is taking time to connect, when its usually instant.
I'm on SG4K100158 now (as of yesterday/today?)My router is Sagecom FAST 5364 3
I had the same issues last May and the solution was a firmware roll back. Is another one available please? I was on SG4K10002829t previously, and that was fine.
Setting Firewall to medium security does improve matters, but isn't really an acceptable solution.
Thank you
on 28-03-2023 11:57 AM
Hello,
UPDATE - Your router firmware has now updated to V174. This should resolve the firewall issue. Please let us know if you experience any further issues.
Thanks
on 20-02-2023 06:43 AM
Hi ggttjm
Our Devices Team are looking into this and I will post back as soon as I have further information.
Thanks
Debbie
on 17-02-2023 06:42 PM
It really isn't, as your own experience seems to have shown. If you are concerned about individual devices then maybe choose the custom option, if those devices themselves do not have their own capabilities. What is it you are trying to achieve?
on 17-02-2023 05:45 PM
I'm afraid ferguson that your statement is categorically incorrect.
on 17-02-2023 05:38 PM
The TalkTalk Hub is designed to work on the Medium security setting, anything else is likely to cause issues as you have seen.