Buffering After Upgrading From Fibre 35 To Fibre 65.

[keithabrown]

I recently upgraded from Fibre 35 to Fibre 65.  The problem I have is that when streaming or watching videos there is constant buffering. I didn't have this problem with Fibre 35.  I don't know if the problem is with the router or my PC.  I have cleared the cache and switched the router off and on but still have the problem.  Any suggestions how to resolve this problem much appreciated. Router is D-Link DSL - 3782. I have the problem using both Firefox and Chrome.    

[Michelle-TalkTalk]

Hello,

Can you please update your community profile to include your:

• TalkTalk Telephone number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

[keithabrown]

Have provided the update you requested.

[Michelle-TalkTalk]

Hello,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks